This is a rediculous situation I work from home 5 days a week - Well I did until last night.
Will talktalk be paying my 4g phone bill until this is fixed or would they rather pay my fuel expenses to drive in to London every day (that's a 200 mile round trip) so we'll call it £90 a day.
I can't just stop using teamviewer as all of my client sites are using it for me to support them.
What I can do is find a different BB provider...
My Teamviewer service now appears to be active.
However, the manner in which TalkTalk has handled this has been absolutely atrocious.
I urge all of you to contact CEO, Dido Harding on *@#][!!'#[@#]!*@talktalkplc.com, to complain about the manner in which TalkTalk has handled this issue, as they had a ~24 hour blanket ban, on a service which many of us consider a critical application, that we depend on for various reasons.
Edit: TalkTalk evidently aren't a fan of people being able to share information allowing complaints to be made. The details for Dido Harding can be found here, and if they remove this, you can easily find it by searching "Dido Harding CEO mail" on your search engine of choice.
Yay, it appears to be fixed! Thank goodness this didn't take as long as the Imgur debacle.
Still, it bothers me enormously that TalkTalk think it's appropriate to just block all of their customers' access to particular sites/services on a whim. I know I keep saying this but I really do think it may be time to switch to another, hopefully less overbearing, ISP.
Well it just so happens that I present a weekly radio show that gives an award out for stupid behaviour (accident claims companies got a previous one). So this week Talk Talk you will be getting a Bonehead of the Week Award on the radio on Sunday afternoon. You could even listen in - unless you block the website that is - www.hrbasingstoke.co.uk from 1.30 - 4pm. If you want to respond, please email email@example.com
Here is a link to TeamViewer press release
What idiot decided it was a good idea to block a legitimate tech support tool ?
I hope they are being handed their P45 at this very minute. Do you not realise there are plenty of other VNC methods the scammers can use and are we going to see each one of those blocked ?
I've been with TalkTalk a long time but only because they are cheap, this is the last straw. The Ryanair of ISP's, we don't care.
Why stop at TeamViewer?
Email scams, no problem, block all emails.
Phone scams, easy, only allow outgoing calls.
Internet scams, simple, turn off the internet.
I'm hoping someone at TalkTalk realises this is going to go down as one of the dumbest things anyone has ever done. It's not quite Yahoo not buying Google, but it's getting there.
I think we should have some sympathy for Talk Talk tech support staff who were almost certainly put in an impossible position today if they were told to cover the whole thing up (or end up lying to customers) as it looks to me like they were. My two calls involved lots of being put on hold while the issue was being discussed with managers and supervisors so it was fairly clear that they didn't know what to say.