Since upgrading to Windows 7, Office 2010 and Adobe Acrobat 9 Pro extended, when I send an email with a .pdf attachment, talk talk is adding the following message: WARNING: A/V UNSCANNABLE - does any one know how to stop this happening?
I have looked through very single setting on the talk talk webmail and aol site, and I can find no where at all to disable outbound AV scanning, so I guess it is default for the talk talk webmail server to scan them
Perhaps they should change it to 'warning, unable to scan attachments' otherwise the recipients may not open their mail from you?
My PC guy tells me "The message is added by Sophos antivirus/spamcop which you aren't running, it is running on the talktalk mail servers" - but Tech Supp don't seem to know this - seems I need to use a "proper mail server"!
mmm am in the process of renewing contract - maybe I won't.
Thanks for all your help.