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You View & Internet Connection

Reply
4 REPLIES
jules17
Problem Solver
my question is simply, does my You View Box have to be connected to the internet at all times, or only when you are using the on-demand/online services ie: Gift TV?

thanks
bestmanx3
Community Star
Originally Posted by Torchwood
my question is simply, does my You View Box have to be connected to the internet at all times, or only when you are using the on-demand/online services ie: Gift TV?

thanks


help2.talktalk.co.uk/tv/youview-broadband-requirements#does
Does YouView work without broadband?

Your YouView Box will work if it isn't connected to a broadband router, however you will miss out on many of the amazing features such as catch-up TV on BBC iPlayer and 4oD. You won't be able to receive live premium pay TV channels such as Sky Sports and Sky Movies either.


Also it would need to be connected to receive firmware updates and for diagnostic purposes.

Regards
Nathann
Retired
Hi,

Although you will be able to use the YouView Box without connecting it to the internet, please see the following Terms & Conditions:

6.11 In addition, if you receive a Set Top Box from us at no charge or a reduced charge you must connect and keep it connected to our network at all times during the Minimum Period of your applicable Tariff Plan. If you do not keep such Set Top Box connected to our network we may, after providing you with reasonable written notice and at our discretion, ask you to either return it to us or, as reasonable compensation for your failure to take and use our TV Service in accordance with the terms of your Contract, charge you the cost of the Set Top Box as set out on our Website less any amount you paid at the time you ordered the TV Service.


Thanks

Nathan
Highlighted
jules17
Problem Solver
Ok thats what I needed to know as I couldn't find it myself, anyway it was just a general query but still connected :)
Nathann
Retired
Hi Torchwood,

No problem, please let us know if you have any further queries.

Thanks

Nathan