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Your IMAP server has closed the connectioon

Rochelle
Insightful One
Message 1 of 6

I have just returned from abroad to this pop up "Your IMAP server has closed the connection" coming up in mny Outlook 10.  I click OK and it goes away but returns every minute sometimes sooners.; It is driving me crazy. Is it a Talktalk problem as it has happened previously but I can't remember the resolution or is it my system.

 

I can see that another person Alan seems to b e having this problem too.

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5 REPLIES 5

Ady-TalkTalk
Support Team
Message 2 of 6

Hi Rochelle, I've asked the email team to look into this for us. In the meantime I've also been made aware that Microsoft released some updates about the time this stopped working. I'll post back to let you know if we find any problems with our mail service.

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Message 3 of 6

Thank you - I have been away and only came back on Wednesday and found it like this so I don't actually know when it started.

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Message 4 of 6

No worries I'll keep you posted on our progress.

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Message 5 of 6

 Just to report that there was a Microsoft update last night and since then there have been no problems!!! All is back to normal now. 🙂

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Message 6 of 6

Hi Rochelle, that's great thanks for posting to let us know.

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