Hey, I'm Michelle and I wanted to tell you about our community and how it's packed full of useful information, answers and has a horde of active members waiting to help or just to say hey! We know forums can be a little daunting at times, so here are some of my useful tips to help you get the most out of the community:
Search is the quickest way to locate the information you're after, use the big red box above. If you don't find what you're after you can always post your own question.Search now
Prefer to jump straight into the community? Checkout the yellow "browse" tab over on the left hand side, here you'll find the entire community at your fingertips.Try now
Had a peek around the community already? If so you'll no doubt want to join us, just hit register below and follow the instructions. Don't worry I'll still be here to help once you've registered.Register now
i have got the box all set up, when setting it up on the tv it says 'youview box couldnt connect to the Internet. Please check your cables are connected properly' I have checked and double checked, I cant see anything wrong with it, it looks exactly like the picture shows?
a quick explanation of how its connected should help us see if there's any problems
also you will nee to add your talktalk phone number in to your forum profile incase they need to locate your account
So I can look into this for you please can you update your forum profile to include your name and TalkTalk telephone number. To do this go into "my settings" then "personal information" then add your details.
Could you also please complete this Contact form and enter your Community username in the Twitter username field. Could you please enter "Forum" prior to your username. Once you submit the form, you will receive a 12 digit reference number, please post this into this thread.
Please do not post any personal information on the forum.