Your fault has been passed to our network service desk. We are performing tests against your line. We will provide an update shortly.
any chance for compensation as been like this since Tuesday 21st May 2013
Got this on my account and I'm on fibre large unlimited
You are approaching your usage limit. If you exceed this limit, then your services will be restricted.
Your usage charges will be included in your next bill.
To avoid exceeding your usage limit, you can either make a secure online card payment, or call our automated payment service on and speed has dropped again
not liking this new forum link not working http://www.speedtest.net/my-result/2893202144
CANT REPLY TO LAST POST AND THAT ONE HAS BEEN WAITING FOR A REPLY SINCE 4/5 DAYS AGO SO PLEASE READ BOTH
WHY HAVE I BEEN CHARGED Engineer Charge £50
|Total advance month charges||£48.45|
|Engineer Charge||06 Aug 13 - 06 Aug 13||£50.00|
|Total one-off charges||£50.00|
|Phone Usage View itemised calls||11 Jul 13 - 10 Aug 13||£4.64|
|TV Usage View itemised TV usage||11 Jul 13 - 10 Aug 13||£0.00|
|Total usage charges||£4.64|
|Total new charges||£113.09|