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Accessing my TalkTalk account online

Gary Coleman
First Timer
Message 2 of 2


I need to access my account to register a change of address this week. The webpage doesn't recognise any of my email addresses for some reason so I need to re-enter my registration details. The problem is that my customer number is required which I do not have. All my TalkTalk related paper work was binned, by mistake, as part of my move and none of the emails I have seen to reference the number.


Can you sort this for me please as a matter of some urgency.



Support Team
Message 1 of 2

Hi Gary Coleman,


Can you please update your community profile to include your:

  • Name

  • Telephone number

  • Alternative contact number


We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.