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Accessing my TalkTalk account online

Gary Coleman
First Timer
Message 2 of 2

Hi,

I need to access my account to register a change of address this week. The webpage doesn't recognise any of my email addresses for some reason so I need to re-enter my registration details. The problem is that my customer number is required which I do not have. All my TalkTalk related paper work was binned, by mistake, as part of my move and none of the emails I have seen to reference the number.

 

Can you sort this for me please as a matter of some urgency.

 

1 REPLY 1

Chris-TalkTalk
Support Team
Message 1 of 2

Hi Gary Coleman,

 

Can you please update your community profile to include your:


  • Name

  • Telephone number

  • Alternative contact number

  •  

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
 

Thanks

Chris