cancel
Showing results for 
Show  only  | would you rather see results for 
Did you mean: 
Need help?

Activate Access to Teamviewer Please

Reply
2 REPLIES 2
cgclassics
Whizz Kid

Would an OCE be able to activate access to Teamviewer on my account please?  I'd prefer not to turn off Scam Protection in Home Safe settings in its entirety, which I understand would allow me to use Teamviewer.  I think from what I've read TT can selectively allow just Teamviewer whilst still blocking the other toolsets that hackers use.

Thnx

 

 

martswain
Philosopher

Scam Protection must be off for Teamviewer to work.

 

 

Martin, just a customer trying to help.
OCE_Ady
Community Team - TT Staff

Hi cgclassics, as martswain said you have to go into HomeSafe and turn off scam protection to allow teamviewer to work.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.