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Anydesk access

Helen100
First Timer
Message 2 of 2

Please can someone advise how I can access Anydesk as I need it for remote working from home?

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1 REPLY 1

KeithFrench
Community Star
Message 1 of 2

Have you disabled Scam Protection, as you will probably need to do this?

 

Scam Protection is part of HomeSafe. The Homesafe settings can now be managed yourself, from within MyAccount, please follow the below steps to disable scam protection on your line:


1. Log into MyAccount
2. Select My Services
3. Select View HomeSafe settings
4. Go to the Scam Protection section
5. Select OFF and confirm when you see the pop up window

Thanks

 

 

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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