Do Talktalk customers realise that they are, now, NEVER allowed to give permission to give permission to ANYONE to take secure remote control of their computer? This blanket blocking applies to reputable companies e.g. Norton, thus making it impossible to have this, secure, invaluable help with a problem. Ostensibly this is "to protect customers from scammers". However, it is not effective, as scammers use a less secure method and can, and do, get access. Anyone found a way round this?
Talktalk cannot, apparently, offer any sort of way for temporarily disabling this. As far as I know, they are the only provider to do this
Is this correct? Only last week, I rang ESET and they took remote control of my computer to deal with an "untrusted certificate" problem I was having (with access to talktalk website and webmail believe it or not!) They had had a number of calls about this issue.
Hi teddybear47, if you've managed to have someone take control I'd have to say no it's not true.