on 10-12-2021 07:17 PM
I paid for more than one licence last year but I want to cancel the automatic renewal. However the F-F-Secure website only offers 'Cancel subscription'. If I do this, will it cancel my HomeSafe cover with TalkTalk?
on 13-12-2021 07:29 AM
on 11-12-2021 07:30 AM
@dave_t_9 further to the above. once you cancel F-Secure you lose all the licences and it does not revert to the free single licence version, that was withdrawn well over a year ago.
on 10-12-2021 07:27 PM
HomeSafe is an entirely separate service which operates at network level. It is free to all TalkTalk customers and is not linked to your F-Secure subscription. Bear in mind that it does not provide any anti-virus protection, so you may want to consider alternatives for that if you cancel F-Secure.