cancel
Showing results for 
Show  only  | would you rather see results for 
Did you mean: 
Need help?

Kids Safe not working

Reply
3 REPLIES 3
whitestu
Whizz Kid

Hi, it's turned on but we have appear to have no filtering at all. Can you please have a look?

OCE_Ady
Community Team - TT Staff

Hi whitestu, have you tried turning it off and then back on. If that doesn't work turn off your router for 30 minutes minimum and see if it works then. If it's a particular URL that's the problem try blocking that seperately and post back to let us know what happens. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


whitestu
Whizz Kid
Thanks, seems to be working now
OCE_Ady
Community Team - TT Staff

That's great, thanks for posting back to let us know. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.