Online security

Get answers and information about our security products.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Kidsafe forced ON, won't switch OFF.

fvbain
Participant
Message 2 of 2

Hi folks,


I received a fresh router recently and have found that TalkTalk is blocking me from sites

with Kidsafe.
The information page itself says this will never be activated unless expressly done so my the

account holder, yet it has been forced on me and refuses to switch off.

I've tried all the recommended actions to fix this, but TalkTalk is still blocking me. So even

if I can get connected for a few fleeting minutes, I can't load the sites I want.

I was never once informed about this garbage, and never onced asked about it. I don't even

have children!

So far this month TalkTalk has cost me three weeks of work, and now this. It's beyond a joke.

0 Likes
1 REPLY 1

Ady-TalkTalk
Support Team
Message 1 of 2

Hi fvbain, work was done last night to clear the fault. Please reboot your router and post back to let us know how you get on. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


0 Likes