on 05-01-2022 08:20 AM
Hi Bezzie, it looks like KeithFrench has given you everything you need. Please let us know how you get on.
on 04-01-2022 09:54 PM
Please see my sticky about this:-
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?