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Problems Accessing my Supersafe Boost account

First Timer

I have been having a problem accessing my Supersafe Boost protection for my TalkTalk account.


I cannot get beyond the login screen using the original email I had when I first installed it (it has been shut down - old Orange email account) and I cannot get password reset emails to come to my current email address either.


I want to switch my single user protection (the free one) to a new laptop and at the moment I can't do anything.


I have been advised to start this topic by the TalkTalk help person I spoke to on the phone earlier today.



Community Team - TT Staff

Hi Vanguard_50024, I can help you get this sorted. I've sent you a personal message to obtain more information. 



Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.