cancel
Showing results for 
Show  only  | would you rather see results for 
Did you mean: 
Need help?

Remote Access

Reply
2 REPLIES 2
andyrousell
First Timer

I would like to unblock all remote access to Team Viwer, but have been told to switch off scam protection which allows all the scammers access to my system - not ideal.

 

I have asked your technical help if there is any other way just to allow remote access via Team Viewer, but they had no further help on this, which is surprising.

 

Remote access is necessary and I don't wish to compromise my system, so can you please advise another way to accommodate this.

 

Andy

 

 

 

KeithFrench
Community Star

There is no other way as these ports are blocked on their network, unless you turn off scam protection.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please mark it as the Best Answer.
OCE's and Community Stars - Who are they? 

OCE_Chris
Community Team - TT Staff

Hi Andy,

 

As Keith has said, you do need to turn off scam protection if you want to use team viewer


Chris