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Rude message

Ojrjbj
First Timer
Message 3 of 3

Just had a private message from Cattails. It was rude and dirty. I haven't read whole message because I didn't want to open it. This sicko needs investigating.

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2 REPLIES 2

Ady-TalkTalk
Support Team
Message 1 of 3

Hi Ojrjbj, fr8ys is correct there has been a bit of a run of these messages. The community manager is working hard to get them all blocked and keep them from bypassing the filters. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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fr8ys
Community Star
Message 2 of 3

There has unfortunately been a spate of such PMs in the last few days.

 

staff have been actively banning them when reported using the abuse button on the message.

 

they have also changed some settings today which will hopefully alleviate the nuisance they are causing.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).