Online security

Get answers and information about our security products.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

SuperSafe Subscription

laura-smith8683
First Timer
Message 1 of 3

Hi Everyone

 

I am new to the community, please don't criticise my REALLY SIMPLE question, but can someone please tell me how to subscribe to "SuperSafe"?

It appears that it is sooo super safe I can't register, log in or even receive an email.

 

Laura, Law Student
0 Likes
2 REPLIES 2

TheHornedOne
Insightful One
Message 2 of 3
@laura-smith8683 wrote:

Hi Everyone  

                                                                                                              ........ can someone please tell me how to subscribe to "SuperSafe"?

 

 

...... and this may be a REALLY SIMPLE response @laura-smith8683, but you have previously registered here ....

 

https://myaccount.talktalk.co.uk/login

 

.... presumably?

 

If / when you have access to My Account, from the Dashboard, key the My Security option, and make your choice[s] ........

 

TalkTalk DashboardTalkTalk Dashboard

0 Likes

Gondola
Community Star
Message 3 of 3

Hi Laura

 

Here's the SuperSafe Boost overview

  • Login to MyAccount
  • Select My services from the grey header bar
  • Select Manage SuperSafe Boost from the drop-down menu
  • Select the tickbox for 1 device or 8 devices in the section called Manage your security
  • Then choose the Confirm order button
  • Once you have subscribed to SuperSafe you will receive an email from F-Secure
    The email is sent to the same email address you use to login to MyAccount
    Sometimes there is a delay in receiving the email from F-Secure
  • There's a link in the email that will enable you to download and install SuperSafe onto your devices
  • You can also download the SuperSafe apps here

I hope that's helped to keep you safe and secure. Do let us know if you'd like further help.


PS 

Hang on until 10th May due to non-availability of MyAccount overnight on 9th May:

 

We'll be updating some of our websites between 10pm on the 9th May and 6am on the 10th May. Whilst we're completing the updates, the following services will be affected:

  • My Account

GondolaVolunteer 2017-2021

Give Likes below to appreciate my help . . . and to help others Best Answer