on 25-08-2020 05:04 PM
I have Supersafe boost as part of my TalkTalk package. I have a new laptop and do not know if I need to download it again on to new laptop. When I log into my Supersafe Boost on my TalkTalk account it says my laptop is protected. I know that my package allows security for up to 10 devices. But when I do internet banking on my old laptop the protection screen comes on but not on my new laptop, so concerned I am not protected on my new device. Please can someone help me. Many Thanks Elaine
Answered! Go to Solution.
on 27-08-2020 09:35 AM
on 26-08-2020 05:36 PM
@Elaine59 pleased I could be of help.
on 26-08-2020 01:45 PM
Hi Elaine, it looks like fr8ys has given you the information you need. Please let us know how you get on.
on 25-08-2020 08:08 PM
Yes, you need to install it on each device you use.
Sign into your F secure account and select add new device, and follow the installation instructions.I
If you no longer have the old laptop you can release the licence in this by clicking it and release.
If you still have it, I'd rename it so you know which licence relates to which device.