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Turn off homesafe/scam protection

gj91011
First Timer
Message 3 of 3

I need to turn this function off for my work but the setting won't save when I try to do so in My Account. Please can this be done manually.

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2 REPLIES 2

Ady-TalkTalk
Support Team
Message 1 of 3

Hi Georgia, thanks for providing the security information. I've turned off scam protection for you as requested. 

 

Please let us know if you need anything else. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


Ady-TalkTalk
Support Team
Message 2 of 3

Hi gj91011, do you have an adblocker running in your browser? If you do it may be keeping the confirmation window pop up from appearing. 

 

If not reply to my personal message.

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.