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UNABLE TO REGISTER FOR MYACCOUNT

jessicarachelwri
First Timer
Message 4 of 4

I have just ordered from TALKTALK, when registering for myaccount I am unable to create an account. When setting a password I am given "something went wrong" leaving me unable to do anything. I have tried this on two different mobiles, wifi connections and a PC. Same result.

 

Please may someone assist asap as i have just made an order but am unable to access my account whatsoever.

0 Likes
3 REPLIES 3

Message 1 of 4

 Hi jessicarachelwri,

 

How are you getting on, have you tried a different browser as Divsec asked?

Chris

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Gliwmaeden2
Community Star
Message 2 of 4

Staff won't be back on here before Monday, @jessicarachelwri.

 

Chat may be able to trace your order and help you set up My Account. You may again need to enable pop ups etc.

 

Open after 9am:

 

https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529

 

Phone support is also available today (not Sunday) after 9am:

 

03451 720046 or 03451 720088.

Gliwmaeden2, a fellow customer.

Divsec
Community Star
Message 3 of 4

Hi @jessicarachelwri have you tried a different browser to your normal default?

I don't work here and all my opinions are my own.