Online security

Get answers and information about our security products.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to log into Supersafe

OR2018
First Timer
Message 2 of 2

I was unable to log in as SS wouldn’t recognise my details, I eventually managed to reset my password, received email confirming this had been done but the system still refuses to recognise my details!!

I spent a very frustrating hour on online chat who couldn’t solve the problem and referred me to this forum.

can anyone help me please?

0 Likes
1 REPLY 1

Ady-TalkTalk
Support Team
Message 1 of 2

Hi OR2018, can you add the email you currently use to Private notes in the community profile.  I've checked your MyAccount and neither of the addresses in there shows on the Fsecure profile. 


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


0 Likes