I've been trying to activate my FSecure SuperSafe account but the email address associated with my TalkTalk account is not recognised.
I've spoken to the TalkTalk support team who have directed me here where this team will apparently be able to update my login email address stored with F-Secure to allow me to access to the SuperSafe portal.
Hi nickandcarol, they're right. I can do that for you. In order to do it I've got to verify some security information with you.
I've sent you a personal message.
Hi nickandcarol, please provide the security information requested in the secure verification link.
Hi nickandcarol, I'm sorry but some of the information provided doesn't match what we hold on system. As we've not been able to verify your ID twice. We have wait 7 days to make another attempt.
Password not recognised when adding supersafe boost to recently renewed contract (supersafe
boost in previous contract but omitted at renewal ).. Technical support showed it was installed
but mine was showing I was not covered. Tech.support referred me to Community Talk Talk
Hi Svk62, please start your own topic and I'll be delighted to help you get this sorted.