on 13-04-2021 11:31 AM
I've been trying to activate my FSecure SuperSafe account but the email address associated with my TalkTalk account is not recognised.
I've spoken to the TalkTalk support team who have directed me here where this team will apparently be able to update my login email address stored with F-Secure to allow me to access to the SuperSafe portal.
on 10-05-2021 12:42 PM
Hi Svk62, please start your own topic and I'll be delighted to help you get this sorted.
on 05-05-2021 01:15 PM
on 04-05-2021 08:00 PM
Password not recognised when adding supersafe boost to recently renewed contract (supersafe
boost in previous contract but omitted at renewal ).. Technical support showed it was installed
but mine was showing I was not covered. Tech.support referred me to Community Talk Talk
on 29-04-2021 12:11 PM
Hi nickandcarol, I'm sorry but some of the information provided doesn't match what we hold on system. As we've not been able to verify your ID twice. We have wait 7 days to make another attempt.
on 26-04-2021 03:23 PM
on 19-04-2021 07:28 AM
Hi nickandcarol, please provide the security information requested in the secure verification link.
on 19-04-2021 07:27 AM
on 19-04-2021 07:26 AM
on 15-04-2021 12:37 PM
Hi nickandcarol, they're right. I can do that for you. In order to do it I've got to verify some security information with you.
I've sent you a personal message.