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Virus protection

First Timer

I keep getting a pop up that my virus protection is not up to date so not protected.  When I look to update it says an update from 20/02/2018 is still processing.  Checking updates it just says checking and stays there!  How can I resove please.

Community Team - TT Staff

Hi Mugwug, if this is Fsecure then I'd suggest removing it with theFsecure removal tool and then add it again. I'd expect it to install normally and use the most up to date virus patterns. 

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.