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Websites Blocked says kidsafe on when not enabled

First Timer
Message 2 of 2

Last night my router reset around midnight. SInce then If I access any 18+ websites I get blocked. One of the messages says KidsSAfe has blocked this site. I check my settings in talk talk and they say not enabled ( I have never had them enabled). I can ping the websites I cannot access so DNS seems to be working. Other websites I can access normally. I have tried restarting router and switching off for 30 mins as suggested in another post but feel this is just a standard troubleshooting technique.. This has not worked. Any suggestions?


Support Team
Message 1 of 2

Hi twitchspank, it is indeed a standard diagnostic for this issue and that's why we do it. I'm told if you reboot this morning there's a good chance this will work for you. 



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