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grumps
Whizz Kid
Message 4 of 4

Why is Talktalk asking me to renew my F Security when never been a member?

Thanks

 

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3 REPLIES 3

Gliwmaeden2
Community Star
Message 1 of 4

@grumps, you have posted about this in the medium and longer term past, so it is likely that you still have this software lurking somewhere on your computer, trying to renew.

 

One of your old threads here, for example:

 

https://community.talktalk.co.uk/t5/Product-Archive/F-security/m-p/2175557#M1436473

Gliwmaeden2, a fellow customer.
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Ady-TalkTalk
Support Team
Message 2 of 4

Hi grumps, Gliwmaeden2 has got you covered. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


Gliwmaeden2
Community Star
Message 3 of 4

We had it automatically for one device before, free, @grumps.

 

That's no longer the case, so if you have renewed your contract and haven't got third party antivirus software on your computer, they are encouraging you to add it, and you will be covered for up to 10 devices. 

Gliwmaeden2, a fellow customer.