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Our update on Coronavirus, 3rd April: The wellbeing of our employees and customers is our top priority and due to the Covid -19 situation, we are sorry to say we have a significantly reduced team available to help over the phone and via live chat. For more information and our latest advice, please visit:

Service Centre

See how your broadband is performing using our Service Centre. Run a connection test, check for issues in your area and get SMS updates on problems that are affecting your services

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Our services across the UK

Check out the below service status in your area, if it’s green, there’s nothing to report.