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Need help?

Want to know how to get the most out of our community?

Hey, I'm Michelle and I wanted to tell you about our community and how it's packed full of useful information, answers and has a horde of active members waiting to help or just to say hey! We know forums can be a little daunting at times, so here are some of my useful tips to help you get the most out of the community:

Get Searching

Search is the quickest way to locate the information you're after, use the big red box above. If you don't find what you're after you can always post your own question.

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Get stuck in

Prefer to jump straight into the community? Checkout the yellow "browse" tab over on the left hand side, here you'll find the entire community at your fingertips.

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Join the party!

Had a peek around the community already? If so you'll no doubt want to join us, just hit register below and follow the instructions. Don't worry I'll still be here to help once you've registered.

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Welcome to your TV Trials Hub!

Here at TalkTalk TV we're continuously working to improve our TV service. We do that by understanding your needs and thoughts to make our service the smartest choice to watch premium content on TV and mobile.

We really value our trialists feedback and have been working on better ways to communicate with you over the last few months. We know that a lot of you already use the community for help and support so we’ve set up this area so that you can talk openly to each other about new software versions, things you like or issues you’re experiencing, without revealing any sensitive information on the main forum.

What can I expect from the trial?

As trialists you'll help us flush out any issues before we launch to the entire TV base, be sure to provide regular feedback to ensure we deliver a fantastic, simple experience for everyone.

Need help with your service?

Got a problem with your service which isn't related to the trial, why not checkout our service status page or pop over to our community.