Showing results for 
Search instead for 
Did you mean: 
Need help?

Want to know how to get the most out of our community?

Hey, I'm Michelle and I wanted to tell you about our community and how it's packed full of useful information, answers and has a horde of active members waiting to help or just to say hey! We know forums can be a little daunting at times, so here are some of my useful tips to help you get the most out of the community:

Get Searching

Search is the quickest way to locate the information you're after, use the big red box above. If you don't find what you're after you can always post your own question.

Search now

Get stuck in

Prefer to jump straight into the community? Checkout the yellow "browse" tab over on the left hand side, here you'll find the entire community at your fingertips.

Try now

Join the party!

Had a peek around the community already? If so you'll no doubt want to join us, just hit register below and follow the instructions. Don't worry I'll still be here to help once you've registered.

Register now

Youview box on the blink AGAIN

UFO Customer

As you may see from my previous posts you had to replace my box earlier this year.


Guess what, tonight just as we sat down to watch the Darts semi finals, it went on the blink again - this time giving lapses in video. tried a factory reset and several other solutions but no joy so thank you Talktalk for ruining not only my evening but also New Years Day (finals night.) and for ensuring that I am paying for something I am unable to view.


Please if you are going to supply boxes then make sure they are of a quality to last more than a few months.


UFO is great in York however some of your other products and services lag behind.



Community Team

Hi Mike


Did you try a Youview Maintenance Reset (Option 4: Keep Recordings).


Did this also fail ?







Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

OCE's Hours of Operation - Mon to Fri 8am to 4pm. Urgent issues outside these times, please use Live Chat