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£4 TV Charge

jettalk
Popular Poster
Message 6 of 6

I have never had & will never want any form of TV service from Talktalk.

I have never had & never will have a TV box of any description from Talktalk.

Why have I received an email about this subject when I don't have TT TV ?

The contents of the email are very ambiguous.

IF ANY CHARGE IS MADE FOR THIS SO CALLED 'SERVICE' I SHALL TERMINATE MY BROADBAND & PHONE CONTRACT WITH TALKTALK WHEN IT EXPIRES IN A FEW MONTHS. I have been a Tiscali /TT customer for a long time & have no complaints about the broadband/telephone service provided,

I was suddenly charged £2 a month for Anonymous Caller Reject, TT says they emailed me that this charge was to be imposed, no email was received. This charge was removed & refunded.

Sneeky sales tactics will not be tolerated by me.

 

OCE's PLEASE ENSURE THIS CHARGE IS NOT APPLIED TO MY ACCOUNT

 

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5 REPLIES 5

Message 1 of 6

No Problem 🙂

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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Message 2 of 6
Thank you, Karl
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Karl-TalkTalk
Support Team
Message 3 of 6

Hi jettalk

 

I've processed the request for you now.

 

Thanks

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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Karl-TalkTalk
Support Team
Message 4 of 6

Hi jettalk

 

I can opt you out of the upcoming TV charge but I'll need to confirm some security details to access your account.  I'll send a PM separately with the info required.

 

Please note however that when you opt out of TalkTalk TV you will lose access to add and remove TV Boosts flexibly.  You will lose access to TV Boost on demand content via the TalkTalk player.  You will also lose access to TV on the go services via the web and Mobile App.

 

Also, any current recordings you have made from a Boost channel will stop working when you are no longer subscribed to that channel.

 

Thanks

 

Karl

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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ferguson
Community Star
Message 5 of 6

If you would like the online support team to look into this for you make sure that your personal details including TalkTalk landline number are complete on your community profile here so that they can link your forum identity with your account and then give them a day or two to respond.

 

 

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