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£4 charge Not had an email

MouseMicky
Team Player
Message 1 of 5

Hello I havent recived an email stating I will be charged but want to have conformation I wont be charged please. Can you please confirm that will be the case.

 

Thanks

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4 REPLIES 4

Karl-TalkTalk
Community Team - TT Staff
Message 2 of 5

Hi

 

I can opt you out of the upcoming TV charge but I'll need to confirm some security details to access your account.  I'll send a PM separately with the info required.

 

Please note however that when you opt out of TalkTalk TV you will lose access to add and remove TV Boosts flexibly.  You will lose access to TV Boost on demand content via the TalkTalk player.  You will also lose access to TV on the go services via the web and Mobile App.

 

Also, any current recordings you have made from a Boost channel will stop working when you are no longer subscribed to that channel.

 

Thanks

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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Karl-TalkTalk
Community Team - TT Staff
Message 3 of 5

Hi

 

I've processed the request for you now.

 

Thanks

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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Message 4 of 5

Thanks

 

🙂

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Debbie-TalkTalk
Community Team - TT Staff
Message 5 of 5

Hi markstockman1

 

No problem.

 

Thanks

 

Debbie

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