TV Support

For help with your TalkTalk TV box, channels and apps.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ama@on tech code after renewal problems

Memobli
Popular Poster
Message 8 of 8

Hi all, renewed my package and selected the amazon tech (ring video doorbell) recieved the code by email, when trying to enter the code in amazon it says can't use the code, spoke to customer service here and they said to contact amazon, amazon said its because the item is not sold by amazon, but the link provided by talktalk does not go to an item sold by amazon directly (3rd party seller) have followed the instructions in the help section (why does my code not work) and still get no where 🤬

0 Likes
7 REPLIES 7

MARIEMURR
Popular Poster
Message 1 of 8

Hi Karl I did but as of yet not had a response.

0 Likes

Message 2 of 8

Hi

 

If you start your own thread (new message), wed love to help.

 

Weve found that posting in someone elses conversation makes it harder to follow when looking for an answer.

 

Its easier and quicker if we can chat with you in a single thread, if you start your own thread, that will keep our community organised and help others with a similar problem.

 

Check your home phone number or account number are also added to your Community Profile as that will really help us to find your details quicker.

 

Thanks

Karl

 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

0 Likes

MARIEMURR
Popular Poster
Message 3 of 8

Hi how long did it take to get your email? Its been over 30 days since i upgraded mine and still have not received an email to claim my doorbell?

0 Likes

Message 4 of 8

Hi

 

Glad the code worked for you.

 

Regards,

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

0 Likes

Message 5 of 8
Sorted now guys code worked this time
0 Likes

Message 6 of 8

The support team are not generally here at weekends, wait until they are back online tomorrow and they will respond as soon as they can. 

Memobli
Popular Poster
Message 7 of 8
Bump
0 Likes