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Amazon Prime code expired

SForester
Chatterbox
Message 6 of 6

I received my code on 8th October 2020. When I try and register it on Amazon it says expired.

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5 REPLIES 5

Message 1 of 6

Hi

I have updated my details, hoping you can resolve it for me.

Thanks

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Message 2 of 6

Hi, Personal details updated. Hope you can help with a Prime code.

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Message 3 of 6

It was fixed but Amazon cancelled it and can't reinstate it.

Had a long chat with them but say I must get another code from talk Talk.

Here's hoping....

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Message 4 of 6

Amazingly, I managed to get through to Talk Talk and it has been fixed for me.

Suspect it may have been going to the Amazon.co.uk/redeemcode site and entering the code may have been the answer rather than the link in the email.

Thanks

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SocialTeamJo
Support Team
Message 5 of 6

Hi SForester,

 

I'm sorry to hear about this. 

 

Can you please update your community profile to include your:
    • Name
    • Telephone number
    • Alternative contact number
    
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated. 

 

Thanks, 
Jo