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Amazon Prime

macroduck
Conversation Starter

on ‎31-10-2021 12:06 PM

Message 2 of 2

I am unable to watch Amazon Prime video on my Talk Talk TV box. I have to watch it on my smart TV app. I can watch Netflix fine. I have registered my box with Amazon. When I try to watch I get the message "something went wrong" . I have never been able to watch it this way.

 

Roger

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1 REPLY 1

Karl-TalkTalk
Support Team

on ‎01-11-2021 09:16 AM

Message 1 of 2

Hi

 

Your box model. DN372T does support the amazon app.

 

Try a Youview Maintenance Reset  to fully clear the box, set this back up and this will reinstall all apps.

 

see if this helps.

 

Thanks  

 

Karl. 

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