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BROADBAND connection to TV

NEXUS67
First Timer
Message 2 of 2

I have been without  catch-up for around 3 months and conincidentally so does a friend of mine also with fibre. Settings just gives that no BB is connected.I have followed all the recommendations , Ethernet cables to Router and TV box which appear ok.Have re-paired network connectors and have 2 lights on each.Still am told not connected to BB.I have been through this many times without success. Worked ok originally ; funny that my friend in different area has same problem ; thought maybe something to do with the Lock Down.

Does anyone have same problems/suggestions

 

Thanks

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bedders
Conversation Starter
Message 1 of 2

Have you tried an Ethernet cable from the router to the box? Might be a bit far, luckily I have a 15m cable for emergencies!

 

Also try using the powerline adapters with a laptop and see if they work that way. At least you can confirm whether they're working or not.

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