on 24-12-2021 12:42 PM
I have a new contract Broadband & Netflix contract as an existing customer, my account is showing a go live date of 14 12 I have not received the token by email to link my existing Netflix account within 7 days & I am unable to find a method of doing so In my account.
On the view broadbands boost tab it is showing I have 1 or more orders pending on my account.
Could someone give me advice on how to activate Netflix in my account please?
on 24-12-2021 01:08 PM
I'm showing the Netflix option is not yet active so I'm unable to send an activation token etc.
Can you give our customer Services a call or use live chat and they can look at this after a security check. They may need to remove and re-add the option.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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