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Broken Youview box

malex1925
First Timer
Message 4 of 4

Hi, just like others on here my Youview box has stopped working. It will not start. We have tried many factory resets but it still doesn't start. It has a recorder built in but I've read that talktalk don't use these anymore, is this correct?

Thanks. 

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3 REPLIES 3

Message 1 of 4

Hi

 

The box is on the way to you.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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malex1925
First Timer
Message 2 of 4

Yes please Karl, I need one because the tv is only analogue.

Thank you

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Karl-TalkTalk
Support Team
Message 3 of 4

Hi

 

TalkTalk no longer provide a recording box. We can provide a Lite Box for you if this is required.

 

Would you like me to send this ?

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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