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Can't load MORE TV

Bev9158
Chatterbox
Message 7 of 7

Hi, I have box DN3604. Everything is working normally except MORE TV. When I try to load the tv screen goes blank and the box goes off. Tried switching everything off but still does it. Any advice much appreciated.

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6 REPLIES 6

Message 1 of 7

No Problem 🙂

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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Message 2 of 7

Thanks Karl it worked

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Message 3 of 7

Hi

 

The DN360T box is the one that does not record 😉

 

Karl.

 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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Message 4 of 7

Make sure you watch anything of importance as I feel maintenance reset may delete recordings.

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Message 5 of 7

Hi

 

Can you try a Youview Maintenance Reset 

 

See if this helps.

 

Thanks  

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

Bev9158
Chatterbox
Message 6 of 7

Should be DN360T

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