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Cancelling TalkTalk TV serice

Cook384
Popular Poster
Message 9 of 9

If I cancel the TT TV service, charged at £4 per month, will I;

1) be able to keep the TT TV box, and, if so

2) still have access to the Now TV and Netflix services I subscribe to?

Many thanks

JDC
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8 REPLIES 8

Message 1 of 9

Apologies for contacting you about this again but I forgot to ask about the ability to record and watch current recordings if I cancel TT TV (£4) subscription.

My understanding so far is that if I do cancel I get to keep the box, will be able to pause and resume live programs and access other services (Netflix/Now TV/Disney etc) I might subscribe to.

If I do cancel will I still be able record programmes and watch those I've already recorded?

 

Once again, you advise is much appreciated.

 

Best regards

 

 

JDC
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Message 2 of 9

All the earlier posts in this thread apply to you, @Pat1604.

 

However, if you need to follow up, please start your own thread (from the message board, click on start a topic) and also complete your community forum profile details for TT staff to identify your account. 

 

You will need to add your Talktalk landline number by going via your avatar/name; settings; Profile Wizard. 

Gliwmaeden2, a fellow customer.
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Pat1604
First Timer
Message 3 of 9

How do I cancel the talktalk tv £4 and will I have to return the box Thanks

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Message 4 of 9

Hi


To place a cancellation for any part of a service you can call our Customer Loyalty Team during Business hours on 03451720046 or 03451725157


Thanks


Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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Message 5 of 9

Hi Carl,

 

How do I cancel the service?  Can I do it online or do I need to contact someone?

 

Many thanks

JDC
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Message 6 of 9

No Problem 🙂

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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Message 7 of 9
Thank you
JDC
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Karl-TalkTalk
Support Team
Message 8 of 9

Hi

 

short answer... Yes.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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