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TV Support

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Connection

StevieJ57
First Timer

on ‎17-02-2021 02:21 PM

Message 3 of 3

Hi, I recently bought a new Samsung tv and connected it to my Huawei Talktalk tv box. Setup was fine but the the tv screen kept going off and on again.  It goes of for a few seconds and comes back on but does this repeatedly.   I disconnected the tv box and just watched regular tv for a few days and all was fine.  Talktalk sent me a new tv box but it has made no difference.   All new cables too.  Any suggestions? 

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2 REPLIES 2

Karl-TalkTalk
Support Team

on ‎17-02-2021 03:16 PM

Message 1 of 3

Hi

 

Did you swap the HDMI cable or try a different port on the TV ?

 

Check the TV menus, does it have any option to change the HDMI settings ?

 

Thanks  

 

Karl. 

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ferguson
Community Star

on ‎17-02-2021 02:45 PM

Message 2 of 3

Assuming you are using an HDMI connection then the only thing remaining to check is the connector on the TV. Have you tried an alternative HDMI input?

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