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Correct Pin- More TV stating ‘not recognised’

beesknees1984
First Timer
Message 4 of 4

Issue is as stated above. Been increasingly more difficulty to contact talktalk- query being brushed off as forgotten pin...it is not forgotten...there is an error/ glitch etc that needs to be fixed. Aside from my frustrations, talktalk are actually missing out on money as I have been unable to rent anything via More Tv for months and months. If you read this talktalk- please resolve!!!!

N Bridges
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3 REPLIES 3

Message 1 of 4

No Problem 🙂

 

Glad to help.

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

Message 2 of 4

It worked!!

 

Thanks so much- will definitely use this forum first in future!

N Bridges

Karl-TalkTalk
Support Team
Message 3 of 4

Hi

 

I've reset the pin, can you try again.  The pin will default to the last 4 digits of your home phone number.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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