on 14-07-2020 01:15 PM
Hello , so I recently moved into my new house and my go live date was today , I've signed Into the actual router management area and it says that devices are connected and that the connection is working but all connected devices are telling me to sign into network,
After trying to sign into network it states I do not have permission to view the page and then tells me that the sign in attempt has failed. I've factory reset the router twice and still the problem remains
on 14-07-2020 02:24 PM
Can you power off the router for 30 minutes. This will close the session and start a new one. I can then check here to see if auth logs are created.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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