on 27-11-2021 10:08 PM
My youview box updated the apps and now tv app says my youview box is out of date and no longer supported
I have a Huawei dn360t.01.02.p how do I get a up to date box
on 29-11-2021 08:47 AM
try the resets and let me know how you get on.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE
on 28-11-2021 09:36 PM
3 things to try first are a soft reset by holding the front button for around 10 seconds until the box restarts.
if that doesn't work, then from the settings menu, click on update apps.
if that doesn't work, then try a factory reset of the box which will also reset the apps.
hope this works but if not please let us know.