Entertainment Boost

[Elliott2]

Activated the TV boost entertainment package yesterday and all the channels show up from the subscription page and in my tv guide but none of them will play . I either get error code TTG-252 that says there is a playback error or a screen that looks like its loading but remains blank . I've looked at the error code fix page and tried that but no use . Any help please? Also saw something about having to set up individual channels , is that a thing?

[Karl-TalkTalk]

No Problem 🙂

Karl 

[Elliott2]

@Karl-TalkTalk Hi Karl , did a reset and update and all is good now . Thank you for all your help and suggestions !!

[Karl-TalkTalk]

Hi

I've only shown the box as registered from 12:15 today, yave you reset it, or tried a software update vis the settings menu ?

Thanks  

Karl. 

[Elliott2]

@Karl-TalkTalk Its direct to router with cable and a Talk Talk router as provided , had the box for a while but never set it up before a few days ago if that's any help at all

[Karl-TalkTalk]

Hi

Is the TV Box direct to the router with a cable or via powerline adapters ?

Are you using the provided TalkTalk router ?

Thanks  

Karl. 

[Elliott2]

Hi @Karl-TalkTalk 

I just get a loading screen with the blue circles going across then the programme bar at the bottom but a blank screen behind it , all the regular channels load up fine just not the boost ones .

[Karl-TalkTalk]

Hi

If you can go to MORE TV and select some on demand content to register the box, then try one of the entertainment channels and let me know what happens.

Thanks  

Karl.