on 29-07-2021 12:08 AM
Hi, getting error TTG-250 when trying to watch a film on Talktalk player. I bought the film, not rented, some time ago and have watched it before with no problems. Got 11 mins into film when error code appeared. Have re-booted router and youview box, and tried suggested tip of pressing Talktalk button on the remote. Nothing worked, still getting message almost 2 hours later.
on 02-08-2021 07:22 AM
Can you please add your home phone number to your 'Community Profile' so I can pick this up for you.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE
on 30-07-2021 10:19 PM
You are in the staff's queue for a response.
For a quicker reply can you please ensure you have your personal information up to date in your profile including your TalkTalk landline phone number so your account can be traced. Link here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info
If you are unsure of your phone number, you can find this in My Account or dial 17070 from your landline phone and this will confirm the number for you.