on 22-05-2020 07:17 PM
Hi for a few weeks now we're having problems with talk talk box .
Most recordings either don't record or are cut short.
The screen keeps going black and when we try to select a channel nothing happens.
Switch off using the button on the back and the TV channels work for a day or so.
Also when problem occurs the red and blue lights on the front flash alternately.
How can we fix this please.
on 25-05-2020 06:07 AM
Try a Youview Maintenance Reset (Option 2: Keep Recordings).
Please note any future scheduled recordings will be lost and will have to be rescheduled.
Set the box back up and see if the performance improves.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
WEAR A MASK - WASH YOUR HANDS - SOCIAL DISTANCE