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Faster Fibre 150, no internet connection

Lorela Hoxja
First Timer
Message 3 of 3

Good evening,

I switched to faster fibre 150. The engineer came home today and installed everything.

 

after he left everything was working perfectly.

However at 11:45 the internet dropped and I can’t get it back on. The light is steady red now.

I’m working from home now and I’m a bit concerned I will not have Wi-Fi.

 

can someone advise please? 

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2 REPLIES 2

Message 1 of 3

@Lorela Hoxja have u got it sorted out yet as could be a go live issue as was on the day of go live i am 150 customer from wednseday this week so hope to not have issue

Hope that help Regards Joe
If so then give me a Kudos ( Click the Thumb up Button)
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Michelle-TalkTalk
Support Team
Message 2 of 3

Morning,

 

I'm sorry to hear this. I've run a test on the line now which hasn't detected a fault. Have you now been able to connect since your last post?

 

Thanks

 

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