TV Support

For help with your TalkTalk TV box, channels and apps.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Faulty powerline adapter

ehport
First Timer
Message 4 of 4

The powerline adapter connected to the router has stopped working - there are no lights on at all, I have tested it in another socket and tested the socket itself which is fine.

The TV box is working (we can watch Freeview) but cannot connect to the router, there are lights on the powerline adapter connected to the TV box.

Can I get replacement powerline adapters?

0 Likes
3 REPLIES 3

Message 1 of 4

You're Welcome 🙂

 

Regards 

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

0 Likes

Message 2 of 4

Thank you 

0 Likes

Karl-TalkTalk
Support Team
Message 3 of 4

Hi

 

I'll get a replacement out to you.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

0 Likes