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How do I cancel my TalkTalk TV service ?

jaynerowe
First Timer
Message 3 of 3

My YouView box will no longer play recorded programmes. I've tried resets with no success. As I do not want a replacement non recordable box, how do I cancel just the TalkTalk TV service ?

 

Thanks

 

Jayne

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2 REPLIES 2

Karl-TalkTalk
Support Team
Message 1 of 3

Hi jaynerowe

 

as fr8ys advises, our loyalty colleagues can remove part of a package for you during business hours.

 

Thanks  

 

Karl. 

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fr8ys
Community Star
Message 2 of 3

You will need to speak to the Loyalty Team
0345 172 0046 is currently working. 

 

This is treated as a cancellation of part of your contract, so staff here are unable to process this change.


Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus/ta-p/2468300

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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